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Topics for MHCs/MFTs in Medicare

The Mental Health Access Improvement Act recognizes marriage and family therapists and mental health counselors as approved Medicare Part B providers.

The passage of this legislation represents a major milestone for the individual organizations of the Medicare Mental Health Workforce Coalition that worked tirelessly over several years to achieve this incredible success. It was a comprehensive and integrated effort of lobbying, advocacy, messaging, and grassroots strategies that won the day. It was a textbook strategy on multiple fronts that is needed in this congressional policy environment where alliances like our diverse Coalition are required to be successful in the passage of legislation.

The passage of the bill is not only an inspiring outcome for counselors and MFTs, but heartening news for Medicare beneficiaries with mental health conditions, for several delivery settings and systems that now can employ counselors and MFTs and improving overall access to mental health care services for older Americans in our communities.

Moreover, passage of the Mental Health Access Improvement Act will incentivize counseling and MFT certification programs to focus on the unique mental health and addiction needs of the growing geriatric population, and for national professional associations to develop guidelines and standards for the treatment of older adults with mental health conditions.

Key Features of the Mental Health Access Improvement Act

The key provisions are:

  • Allows mental health counselors and marriage and family therapists to receive payment under the Medicare Part B program for providing covered mental health services to Medicare beneficiaries beginning on January 1, 2024. MFTs and counselors will now be able to bill Medicare directly for covered services rendered to seniors and people with disabilities who receive health benefits from Medicare.
  • Services will be reimbursed at 80 percent of the lesser of the actual charge for the services, or 75 percent of the amount determined for payment of a psychologist.
  • MFTs and mental health counselors are now eligible Medicare Part B providers in Federally Qualified Health Centers (FQHCs). FQHCs are safety net providers that primarily provide services typically furnished in an outpatient clinic. FQHCs include community health centers, migrant health centers, health care for the homeless health centers, public housing primary care centers, and health center program “lookalikes.” They also include outpatient health programs or facilities operated by a tribe or tribal organization or by an urban Indian organization. FQHCs are paid based on the FQHC Prospective Payment System (PPS) for medically-necessary primary health services and qualified preventive health services furnished by a FQHC practitioner. FQHCs provide comprehensive services (either on-site or by arrangement with another provider), including preventive health services and mental health and substance abuse services.
  • By broadening MFT and counselor eligibility to provide behavioral health services to Medicare beneficiaries, it is now clear that these additional services are covered and reimbursed as FQHC services and billable as FQHC visits. Previously, the limited list of reimbursable behavioral health providers has been a particular barrier to expanding behavioral health care in under-served areas.
  • MFTs and mental health counselors are now eligible Medicare Part B providers in Rural Health Clinics (RHCs). The Rural Health Clinic (RHC) program increases access to primary care services for patients in rural communities. RHCs can be public, nonprofit, or for-profit healthcare facilities. To receive certification, they must be located in rural, underserved areas. They are required to use a team approach of physicians working with non-physician providers) to provide services. The clinic must be staffed at least 50% of the time with an NP, PA, or CNM. RHCs are required to provide outpatient primary care services such as behavioral health care. The main advantage of RHC status is enhanced reimbursement rates for providing Medicare and Medicaid services.
  • To address the worsening behavioral health pandemic in rural areas, communities will now be able to employ an expanded mental health care workforce that can diagnose, treat, and support rural patients due to the inclusion of MFTs and counselors in the Medicare program.
  • MFTs and mental health counselors are required team members for Medicare hospice interdisciplinary teams. The hospice interdisciplinary team (IDT) serves a very important function in hospice care. It includes physicians, nurses, home health aides, mental health providers, chaplains, and trained volunteers who work together to address a hospice patient’s physical, emotional, and spiritual needs.
  • MFTs and counselors will have the ability to diagnose and treat people with disabilities who are covered by the Medicare program for their and mental health care needs. For example, many individuals living with Parkinson’s Disease (PD), mood disorders such as anxiety and depression, are often debilitating clinical symptoms that profoundly impact the individual’s health, quality of life, and independence. Up to half of all people with PD suffer from a mental health disorder at some point during the course of their disease. The Mental Health Access Improvement Act strengthens the capabilities and effectiveness of the overall health care workforce to better meet the needs of older and disabled individuals with medically complex conditions; especially those coping with mental illness and/or SUD along with conditions such as diabetes, lung disease, cardiovascular disease, and other comorbidities associated with early mortality, disability, and impairments in psychosocial functioning. MFTs and counselors who frequently practice in multi-disciplinary settings, are well-positioned to play a key role in collaborative care models designed to improve medical and mental health outcomes and functioning.
  • MFTs and counselors will now have the ability to diagnose and treat people with substance use disorders (SUDs) who are covered by the Medicare program for their behavioral health care needs. With respect to SUD, as the Substance Abuse and Mental Health Services Administration (SAMHSA) has recognized, those who currently work most frequently with older individuals (e.g., primary care physicians, assisted living and nursing home staff, emergency department staff, inpatient hospital staff, and caregiver/family members) are not routinely trained to recognize or effectively address serious mental illnesses (SMIs).
  • Counselors and MFTs are trained in treatment and prevention of mental health and routinely coordinate care with medical providers and other health care professionals, can bring much needed skills and integrative care experience to the delivery of coordinated, person-centered care. These integrated approaches are vital to improving health outcomes for older and disabled individuals and reducing the overall burden of mental and physical disease. It is important to note that older adults can be particularly vulnerable to the negative effects of substances such as alcohol and prescription drugs. Individuals with cognitive impairments such as dementia may have more difficulty using alcohol or prescription drugs safely, and are at greater risk of falls and accidents, as well as adverse effects from drug interactions. As SAMHSA has noted, most providers and professionals lack specialized training in geriatric substance misuse, and most family members and caregivers do not know how to recognize and respond to these issues in older family members. MFTs and counselors are providers who are able to adapt interventions to the physical, cognitive, and psychosocial needs prevalent for their older clients, and identify interventions that are more likely to be effective.
  • MFTs and mental health counselors, beginning in 2024, will be able to bill for telehealth services to include certain individual psychotherapy services for Medicare beneficiaries. Medicare reimburses practitioners for specified services provided via telehealth to eligible beneficiaries under Current Procedural Terminology (CPT) codes 90804 through 90809 for insight-oriented, behavior-modifying or supportive psychotherapy in office or other outpatient facilities.
  • MFTs and mental health counselor now have opportunities to participate in Medicare Integrated Behavioral Health and Primary Care Programs. Public and private insurance programs now widely consider integrating behavioral health care with primary care (behavioral health integration or BHI) an effective strategy for improving outcomes for millions of Americans with mental or behavioral health conditions. Medicare makes separate payment to physicians and non-physician practitioners for BHI services they supply to patients over a calendar month service period. BHI is a type of care management service. In recent years, CMS updated the Medicare Physician Fee Schedule (MPFS) policies to improve payment for care management services.
  • MFTs and mental health counselors now have opportunities to participate in Medicare Innovative Delivery and Payment Programs. For example, Accountable Care Organizations (ACOs) are groups of doctors, hospitals, and other health care providers, who come together voluntarily to give coordinated high-quality care to their Medicare patients. The goal of coordinated care is to ensure that patients get the right care at the right time, while avoiding unnecessary duplication of services and preventing medical errors. When an ACO succeeds both in delivering high-quality care and spending health care dollars more wisely, the ACO will share in the savings it achieves for the Medicare program.
  • For Dual-Eligible Beneficiaries who have been treated by counselors (those who qualify for both Medicare and Medicaid) and Veterans with Medicare the lack of access to coordinated benefits that was previously experienced due to the lack of recognition of counselors, has now been addressed.

With counselors and MFTs as approved Medicare providers, a world of opportunities has opened up for individual practices and for clients.
One in four older adults experience a behavioral health problem such as depression, anxiety, PTSD, or substance use. It is estimated that nearly half of this population do not receive any services for their conditions. Counselors and MFTs as eligible Medicare providers, will be able to address a major unmet mental health and health care need. Many older adults who are not treated for their mental health disorders also see their co-morbid medical conditions worsen and see a diminished quality of life.

The ability of MFTs and counselors to be able to bill Medicare for treating seniors with mental health conditions in their practices or the agencies where you work, is the cornerstone of the Mental Health Access Improvement Act which is embodied in the omnibus legislation. It is major opportunity MFTs and counselors to expand their practices and clientele and promote their practices as an all-encompassing and comprehensive enterprise across the life-span for those in your community who seek care.
For counselors and MFTs who referred their clients to other providers and in many cases saw a disruption in their care (or their clients struggled to find another provider), those individuals will be able to continue to receive services for their conditions and MFTs and counselors will receive Medicare reimbursement. We know based on recent surveys that a large percentage of counselors and MFTs provided pro-bono services to over 65-age clients to prevent gaps in care. That will no longer be the case as continuity of care will remain in place, therefore maintaining critically important long-term engagement imperative.

The legislation also places counselors and MFTs on par with psychiatrists, psychologists, social workers, psychiatric nurses as equal providers in the eyes of not only the Medicare and other public insurance program officials, but also private health plans and insurers who look to Medicare as an innovator in the mental health delivery and payment space.

That kind of recognition will not only open the private practice door for new and current clients but provide several opportunities to participate in several innovative Medicare mental health programs (many multi-disciplinary team-based approaches) previously highlighted above such as accountable care organizations, patient-centered health homes, integrated care systems, and other demonstration programs developed by the “Center for Medicare and Medicaid Innovation (CMMI).”

According to the legislation:

“The term ‘mental health counselor services’ means services furnished by a mental health counselor (as defined below for the diagnosis and treatment of mental illnesses (other than services furnished to an inpatient of a hospital), which the mental health counselor is legally authorized to perform under State law (or the State regulatory mechanism provided by the State law) of the State in which such services are furnished.

“The term ‘mental health counselor’ means an individual who—‘(A) possesses a master’s or doctor’s degree which qualifies for licensure or certification as a mental health counselor, clinical professional counselor, or professional counselor under the State law of the State in which such individual furnishes the services described in the above paragraph; (B) is licensed or certified as a mental health counselor, clinical professional counselor, or professional counselor by the State in which the services are furnished; (C) after obtaining such a degree has performed at least 2 years of clinical supervised experience in mental health counseling; and ‘(D) meets such other requirements as specified by the HHS Secretary.’’

The term ‘marriage and family therapist services’ means services furnished by a marriage and family therapist for the diagnosis and treatment of mental illnesses (other than services furnished to an inpatient of a hospital), which the marriage and family therapist is legally authorized to perform under State law (or the State regulatory mechanism provided by State) of the State in which such services are furnished.
The term ‘marriage and family therapist’ means an individual who ‘‘(A) possesses a master’s or doctor’s degree which qualifies for licensure or certification as a marriage and family therapist pursuant t State law of the State in which such individual furnishes the services described in paragraph; ‘‘(B) is licensed or certified as a marriage and family therapist by the State in which such individual furnishes such services; ‘‘(C) after obtaining such degree has performed at least 2 years of clinical supervised experience in marriage and family therapy; and ‘‘(D) meets such other requirements as specified by the Secretary.

MFTs and counselors meeting these requirements will be eligible to provide services for reimbursement in the Medicare program.

Summary: The Centers for Medicare and Medicaid Services (CMS) has clarified and made absolutely clear that mental health counselors (MHCs) and marriage and family therapists (MFTs) can bill for any services and codes that are for the diagnosis and treatment of mental illnesses of Medicare beneficiaries that includes Health Behavioral Assessment and Intervention (HBAI) services.

Background: On July 25 the Medicare Mental Health Workforce Coalition hosted a webinar, and the featured presenters were two Medicare Administrative Contractor (MAC) representatives from Novitas and First Coast. During the webinar they referred to page 26 of the Medicare & Mental Health Coverage Booklet (https://www.cms.gov/files/document/mln1986542-medicare-mental-health-coverage.pdf). At the bottom of page 26, it states that “CPs, CSWs, MFTs, and MHCS can bill for these (HBAI) codes.”

During the webinar and in the Q&A period the speakers stated that the nine highlighted HBAI codes in the booklet are the ONLY codes that CPs, CSWs, MFTs, and MHCS can bill for, and cannot bill for any of the other codes listed on pages 24-27 listed in the Medicare & Mental Health Coverage Booklet. That interpretation by the MAC representatives of the language on page 26 is incorrect.

The Centers for Medicare and Medicaid Services (CMS) clarified on August 1st that MHCs and MFTs have the ability to bill for any (CMS emphasis) services that are for the diagnosis and treatment of mental illnesses for Medicare clients. For example, MHCs and MFTs can bill for all the common mental health codes listed in the Medicare booklet on pages 24-27 (and other mental health codes that may be not be listed in the booklet).

CMS Guidance: CMS has made clear the ability for MHCs and MFTs to bill for any mental health services based on the legislative language and subsequent regulations that included MHCs and MFTs in the Medicare Part B Program (CY 2024 Physician Fee Schedule final rule (88 FR 78996), “Section 4121(a)(2) of the CAA, 2023 added a new subsection (lll) to section 1861 of the Act).” https://www.congress.gov/117/bills/hr2617/BILLS-117hr2617enr.pdf https://www.federalregister.gov/documents/2023/11/16/2023-24184/medicare-and-medicaid-programs-cy-2024-payment-policies-under-the-physician-fee-schedule-and-other

The Coalition will continue to monitor this issue and engage CMS if we find that any MACs are denying reimbursement due to any misinterpretation of the ability of MHCs and MFTS to bill for any services for the diagnosis and treatment of mental illness associated with Medicare beneficiaries.

CMS has posted a new “Medicare Enrollment for Providers & Suppliers” page with an additional special section under “News and Additional Resources” entitled “New Provider Type: Marriage and Family Therapists (MFTs) and Mental Health Counselors (MHCs).”

You can find the new posting on Marriage and Family Therapist and Mental Health Counselor Enrollment materials at:

https://www.cms.gov/medicare/enrollment-renewal/providers-suppliers/chain-ownership-system-pecos

To assist in this process, the CMS Center for Program Integrity has developed a comprehensive document entitled: “Marriage and Family Therapists (MFT) and Mental Health Counselors (MHC) Provider Enrollment Frequently Asked Questions (FAQs) September 2023.”

https://www.cms.gov/files/document/marriage-and-family-therapists-and-mental-health-counselors-faq-09052023.pdf

The CMS FAQ document contains questions and answers in the following categories:

  • How Medicare Recognizes Marriage and Family Therapists (MFTs) and Mental Health Counselors (MHCs) 
  • National Provider Identifier (NPI) and Taxonomy Codes
  • Enrolling as an MFT or MHC
  • Reassigning Medicare Benefits
  • Telehealth
  • Supervision and Documentation Requirements
  • Enrollment Revalidation
  • Opting-Out of Medicare

Disclaimer: CMS highlights in the FAQ document link that while the FAQs generally reflect the statutory requirements in section 4121 of the Consolidated Appropriations Act (CAA) regarding MFTs and MHCs, CMS is in the process of implementing these requirements via notice and comment through the Medicare Physician Fee Schedule Notice of Rulemaking in CMS-1784-P, which likely will be published as a final rule in November of 2023 with an effective date of 1/1/24. The CMS Center for Program Integrity will revise the FAQs to the extent the final rule changes any of the requirements discussed in these FAQs (for example, the proposed 3000 hours post master’s degree clinical supervised experience provision added in the proposed Fee Schedule rule).

In addition to the actions of the Center for Program Integrity on enrollment procedures and forms, CMS has posted through it Medicare Learning Network (MLN) Connects Newsletter a special section entitled: 

“New Provider Types 2024: Marriage and Family Therapists & Mental Health Counselors”

https://www.cms.gov/training-education/medicare-learning-network/newsletter/2023-09-14-mlnc#_Toc145581410

The newsletter emphasizes how to become a Medicare provider, and get ready to enroll by following these steps:

Sign up to get our weekly MLN Connects newsletter

Jurisdiction F (Alaska, Arizona, Idaho, Montana, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming)

Tammy Ewers, CPC
Provider Outreach & Education Representative
Noridian Healthcare Solutions LLC
Tammy.Ewers@noridian.com  | www.noridiansolutions.com

Jurisdiction H (Arkansas, Colorado, New Mexico, Oklahoma, Texas, Louisiana, Mississippi)

Janice Mumma
Supervisor, Provider Outreach & Education
Novitas Solutions
Janice.mumma@novitas-solutions.com
717-571-2873

Jurisdiction J (Alabama, Georgia, Tennessee)

Gayle Patterson
Provider Relations Representative
Palmetto GBA, Inc.
GAYLE.PATTERSON@palmettogba.com
706-855-3198

Jurisdiction K (Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont)

James Bavoso
Manager, Provider Outreach and Education
NGS, an Elevance Health Company
james.bavoso@elevancehealth.com

Julia Meehan
Director of Operations
NGS, an Elevance Health Company
julia.meehan@elevancehealth.com
833-401-1577

Carlene Parker
Provider Outreach and Education Consultant
NGS, and Elevance Health Company
carleen.parker@elevancehealth.com

Jurisdiction L (Delaware, District of Columbia, Maryland, New Jersey, Pennsylvania (includes Part B for counties of Arlington and Fairfax in Virginia and the city of Alexandria in Virginia)

Stephanie Portzline
Manager, Provider Engagement
Novitas Solutions Inc., First Coast Service Options
Stephanie.Portzline@Novitas-Solutions.com
717-947-5749

Jurisdiction M (North Carolina, South Carolina, Virginia, West Virginia (excludes Part B for the counties of Arlington and Fairfax in Virginia and the city of Alexandria in Virginia)

Wendy Weary
Supervisor, Provider Outreach and Education
Palmetto GBA, Inc.
wendy.weary@palmettogba.com

Jurisdiction M (North Carolina, South Carolina, Virginia, West Virginia (excludes Part B for the counties of Arlington and Fairfax in Virginia and the city of Alexandria in Virginia)

Kathy Boehm
Senior Provider Relations Representative
Palmetto GBA, Inc.
KATHY.BOEHM@palmettogba.com
800-735-1034

Jurisdiction N (Florida, Puerto Rico, U.S. Virgin Islands)

Charles Johnson
Provider Education
First Coast Service Options
Charles.Johnson@fcso.com

Jurisdictions 5 and 8 (Indiana, Iowa, Kansas, Michigan Missouri, Nebraska)

Mary E. Muchow
Specialist Outreach & Education
WPS Government Health Administrators
mary.muchow@wpsic.com
P: 608-977-5386  |  F: 608-977-9904

Jurisdiction 6 (Illinois, Minnesota, Wisconsin)

Nathan L. Kennedy, Jr., CHC, CPC, CPPM, CPC-I,
AAPC I-10 Approved Trainer
Consultant, Provider Outreach & Education
NGS, an Elevance Health Company
nathan.kennedy@elevancehealth.com

Jurisdiction 15 (Kentucky, Ohio)

Vanessa A. Williams
Senior Provider Relations Representative Provider Outreach & Education
CGS Administrators, LLC Jurisdiction 15 MAC – Kentucky / Ohio Medicare Part B
Vanessa.Williams@CGSAdmin.com
615-660-5809

Richard Cuchna
Director
Provider Communications Group
Richard.Cuchna@cms.hhs.gov
410-786-7239

Tricia Rodgers
Deputy Director
Provider Communications Group
Tricia.Rodgers@cms.hhs.gov
410-786-7239

To assist mental health counselors (MHCs) and marriage and family therapists (MFTs) as new providers in Medicare’s Part B Program, CMS has provided several resources for your general use and in directly engaging Medicare Administrative Contractors (MACs):

CMS’ Provider Relations Group and other divisions have updated content to include:

MHC and MFT Provider Enrollment Frequently Asked Questions (FAQs)

CMS has updated for a third time the FAQs document for MHCs and MFTs that contains information and specific guidance and links on:

  • How does Medicare define MFTs and MHCs
  • What are NPI and Taxonomy Codes
  • Enrolling as an MFT and MHC
  • How does an MFT and MHC access PECOS enrollment form
  • Submitting multiple applications
  • Electronic Funds Transfer
  • Reassigning benefits
  • Telehealth services
  • Supervision requirements
  • Revalidation
  • Opt-out processes

For more FAQ information, please see:
https://www.cms.gov/files/document/marriage-and-family-therapists-and-mental-health-counselors-faq.pdf

In addition to the updated FAQs document, please see the following CMS resources for your consideration:

Medicare & Mental Health Coverage Booklet
https://www.cms.gov/files/document/mln1986542-medicare-mental-health-coverage.pdf

Mental Health Counselors Web Page
https://www.cms.gov/medicare/payment/fee-schedules/physician-fee-schedule/marriage-and-family-therapists-mental-health-counselors

Provider Enrollment Changes to the Medicare Program Integrity Manual Article
https://www.cms.gov/files/document/mm13331-provider-enrollment-changes-medicare-program-integrity-manual.pdf

Medicare Provider Enrollment Tool
https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/EnrollmentResources/provider-resources/provider-enrolment/Med-Prov-Enroll-MLN9658742.html

Opt-out of Medicare
https://www.cms.gov/medicare/enrollment-renewal/providers-suppliers/chain-ownership-system-pecos/manage-your-enrollment

MACs are required to use CMS’ national content, for consistency across MAC jurisdictions, to educate providers and CMS directs MACs to develop their own local educational content to supplement CMS content to address local coverage and jurisdiction needs based on their analysis of inquiries and claims errors.
https://www.cms.gov/regulations-and-guidance/guidance/manuals/downloads/com109c06.pdf

Each MAC has a Provider Customer Service Program (PCSP) to help providers understand and comply with Medicare’s operational processes, policies, and billing procedures. The PCSP consists of three major components: Provider Outreach and Education (POE), Provider Contact Center (PCC), and Provider Self-Service (PSS) Technology. Each of these areas provide avenues to address provider educational needs. 
https://www.cms.gov/medicare/coding-billing/provider-customer-service-program

MAC POE staff for each jurisdiction present education to groups or to individuals through a variety of communication channels and mechanisms including seminars, Web, telephone, face-to-face instruction, web-based training, and presentations in classrooms and other settings.  Through the MAC PSS Technology providers can access the MAC portals, web-based training, and other self-service tools.  If providers can’t find what they need through these platforms, the PCC is available to answer questions once providers submit a claim or if providers just need help with general information. Each MAC has a POE Advisory Group to help the MAC create, implement, and review provider education strategies and efforts. https://www.cms.gov/regulations-and-guidance/guidance/manuals/downloads/com109c06.pdf

For more information on MAC POE Advisory Groups, please see:

CGS    https://www.cgsmedicare.com/partb/education/poeag.html

FCSO 
https://medicare.fcso.com/POE-AG/226699.asp

NGS   
https://www.ngsmedicare.com/poe-advisory-group?selectedArticleId=491187&lob=93617&state=97256&rgion=93623

Noridian JEB  
https://med.noridianmedicare.com/web/jeb/education/poe-advisory-group

Noridian JFB  
https://med.noridianmedicare.com/web/jfb/education/poe-advisory-group

Novitas JL     
https://www.novitassolutions.com/webcenter/portal/MedicareJL/pagebyid?contentId=00008205

Novitas JH 
https://www.novitas-solutions.com/webcenter/portal/MedicareJH/pagebyid?contentId=00024925

Palmetto GBA  https://www.palmettogba.com/palmetto/jmb.nsf/DID/8BZR9Z5304

WPS   
https://med.wpsgha.com/guides-resources/view/326

The attached document also provides information including links to provider request forms, schedules of events, and other ways to contact a specific MAC to address inquiries. file:///C:/Users/Joel%20Miller/Downloads/Contact%20Us%20Handout%2001162024%20(4).pdf

In addition to the attached document, the following link contains information on state-by-state MAC websites, secure Internet portals, and electronic mailing lists.
https://www.cms.gov/mac-info

Links to Resources on Older Adults