The following resources are available MHCs/MFTs in Medicare. Click on any topic to expand and reveal the resource information.
The Mental Health Access Improvement Act recognizes marriage and family therapists and mental health counselors as approved Medicare Part B providers.
The passage of this legislation represents a major milestone for the individual organizations of the Medicare Mental Health Workforce Coalition that worked tirelessly over several years to achieve this incredible success. It was a comprehensive and integrated effort of lobbying, advocacy, messaging, and grassroots strategies that won the day. It was a textbook strategy on multiple fronts that is needed in this congressional policy environment where alliances like our diverse Coalition are required to be successful in the passage of legislation.
The passage of the bill is not only an inspiring outcome for counselors and MFTs, but heartening news for Medicare beneficiaries with mental health conditions, for several delivery settings and systems that now can employ counselors and MFTs and improving overall access to mental health care services for older Americans in our communities.
Moreover, passage of the Mental Health Access Improvement Act will incentivize counseling and MFT certification programs to focus on the unique mental health and addiction needs of the growing geriatric population, and for national professional associations to develop guidelines and standards for the treatment of older adults with mental health conditions.
The key provisions are:
With counselors and MFTs as approved Medicare providers, a world of opportunities has opened up for individual practices and for clients.
One in four older adults experience a behavioral health problem such as depression, anxiety, PTSD, or substance use. It is estimated that nearly half of this population do not receive any services for their conditions. Counselors and MFTs as eligible Medicare providers, will be able to address a major unmet mental health and health care need. Many older adults who are not treated for their mental health disorders also see their co-morbid medical conditions worsen and see a diminished quality of life.
The ability of MFTs and counselors to be able to bill Medicare for treating seniors with mental health conditions in their practices or the agencies where you work, is the cornerstone of the Mental Health Access Improvement Act which is embodied in the omnibus legislation. It is major opportunity MFTs and counselors to expand their practices and clientele and promote their practices as an all-encompassing and comprehensive enterprise across the life-span for those in your community who seek care.
For counselors and MFTs who referred their clients to other providers and in many cases saw a disruption in their care (or their clients struggled to find another provider), those individuals will be able to continue to receive services for their conditions and MFTs and counselors will receive Medicare reimbursement. We know based on recent surveys that a large percentage of counselors and MFTs provided pro-bono services to over 65-age clients to prevent gaps in care. That will no longer be the case as continuity of care will remain in place, therefore maintaining critically important long-term engagement imperative.
The legislation also places counselors and MFTs on par with psychiatrists, psychologists, social workers, psychiatric nurses as equal providers in the eyes of not only the Medicare and other public insurance program officials, but also private health plans and insurers who look to Medicare as an innovator in the mental health delivery and payment space.
That kind of recognition will not only open the private practice door for new and current clients but provide several opportunities to participate in several innovative Medicare mental health programs (many multi-disciplinary team-based approaches) previously highlighted above such as accountable care organizations, patient-centered health homes, integrated care systems, and other demonstration programs developed by the “Center for Medicare and Medicaid Innovation (CMMI).”
“The term ‘mental health counselor services’ means services furnished by a mental health counselor (as defined below for the diagnosis and treatment of mental illnesses (other than services furnished to an inpatient of a hospital), which the mental health counselor is legally authorized to perform under State law (or the State regulatory mechanism provided by the State law) of the State in which such services are furnished.
“The term ‘mental health counselor’ means an individual who—‘(A) possesses a master’s or doctor’s degree which qualifies for licensure or certification as a mental health counselor, clinical professional counselor, or professional counselor under the State law of the State in which such individual furnishes the services described in the above paragraph; (B) is licensed or certified as a mental health counselor, clinical professional counselor, or professional counselor by the State in which the services are furnished; (C) after obtaining such a degree has performed at least 2 years of clinical supervised experience in mental health counseling; and ‘(D) meets such other requirements as specified by the HHS Secretary.’’
The term ‘marriage and family therapist services’ means services furnished by a marriage and family therapist for the diagnosis and treatment of mental illnesses (other than services furnished to an inpatient of a hospital), which the marriage and family therapist is legally authorized to perform under State law (or the State regulatory mechanism provided by State) of the State in which such services are furnished.
The term ‘marriage and family therapist’ means an individual who ‘‘(A) possesses a master’s or doctor’s degree which qualifies for licensure or certification as a marriage and family therapist pursuant t State law of the State in which such individual furnishes the services described in paragraph; ‘‘(B) is licensed or certified as a marriage and family therapist by the State in which such individual furnishes such services; ‘‘(C) after obtaining such degree has performed at least 2 years of clinical supervised experience in marriage and family therapy; and ‘‘(D) meets such other requirements as specified by the Secretary.
MFTs and counselors meeting these requirements will be eligible to provide services for reimbursement in the Medicare program.
Summary: The Centers for Medicare and Medicaid Services (CMS) has clarified and made absolutely clear that mental health counselors (MHCs) and marriage and family therapists (MFTs) can bill for any services and codes that are for the diagnosis and treatment of mental illnesses of Medicare beneficiaries that includes Health Behavioral Assessment and Intervention (HBAI) services.
Background: On July 25 the Medicare Mental Health Workforce Coalition hosted a webinar, and the featured presenters were two Medicare Administrative Contractor (MAC) representatives from Novitas and First Coast. During the webinar they referred to page 26 of the Medicare & Mental Health Coverage Booklet (https://www.cms.gov/files/document/mln1986542-medicare-mental-health-coverage.pdf). At the bottom of page 26, it states that “CPs, CSWs, MFTs, and MHCS can bill for these (HBAI) codes.”
During the webinar and in the Q&A period the speakers stated that the nine highlighted HBAI codes in the booklet are the ONLY codes that CPs, CSWs, MFTs, and MHCS can bill for, and cannot bill for any of the other codes listed on pages 24-27 listed in the Medicare & Mental Health Coverage Booklet. That interpretation by the MAC representatives of the language on page 26 is incorrect.
The Centers for Medicare and Medicaid Services (CMS) clarified on August 1st that MHCs and MFTs have the ability to bill for any (CMS emphasis) services that are for the diagnosis and treatment of mental illnesses for Medicare clients. For example, MHCs and MFTs can bill for all the common mental health codes listed in the Medicare booklet on pages 24-27 (and other mental health codes that may be not be listed in the booklet).
CMS Guidance: CMS has made clear the ability for MHCs and MFTs to bill for any mental health services based on the legislative language and subsequent regulations that included MHCs and MFTs in the Medicare Part B Program (CY 2024 Physician Fee Schedule final rule (88 FR 78996), “Section 4121(a)(2) of the CAA, 2023 added a new subsection (lll) to section 1861 of the Act).” https://www.congress.gov/117/bills/hr2617/BILLS-117hr2617enr.pdf https://www.federalregister.gov/documents/2023/11/16/2023-24184/medicare-and-medicaid-programs-cy-2024-payment-policies-under-the-physician-fee-schedule-and-other
The Coalition will continue to monitor this issue and engage CMS if we find that any MACs are denying reimbursement due to any misinterpretation of the ability of MHCs and MFTS to bill for any services for the diagnosis and treatment of mental illness associated with Medicare beneficiaries.
CMS has posted a new “Medicare Enrollment for Providers & Suppliers” page with an additional special section under “News and Additional Resources” entitled “New Provider Type: Marriage and Family Therapists (MFTs) and Mental Health Counselors (MHCs).”
You can find the new posting on Marriage and Family Therapist and Mental Health Counselor Enrollment materials at:
https://www.cms.gov/medicare/enrollment-renewal/providers-suppliers/chain-ownership-system-pecos
To assist in this process, the CMS Center for Program Integrity has developed a comprehensive document entitled: “Marriage and Family Therapists (MFT) and Mental Health Counselors (MHC) Provider Enrollment Frequently Asked Questions (FAQs) September 2023.”
The CMS FAQ document contains questions and answers in the following categories:
Disclaimer: CMS highlights in the FAQ document link that while the FAQs generally reflect the statutory requirements in section 4121 of the Consolidated Appropriations Act (CAA) regarding MFTs and MHCs, CMS is in the process of implementing these requirements via notice and comment through the Medicare Physician Fee Schedule Notice of Rulemaking in CMS-1784-P, which likely will be published as a final rule in November of 2023 with an effective date of 1/1/24. The CMS Center for Program Integrity will revise the FAQs to the extent the final rule changes any of the requirements discussed in these FAQs (for example, the proposed 3000 hours post master’s degree clinical supervised experience provision added in the proposed Fee Schedule rule).
In addition to the actions of the Center for Program Integrity on enrollment procedures and forms, CMS has posted through it Medicare Learning Network (MLN) Connects Newsletter a special section entitled:
“New Provider Types 2024: Marriage and Family Therapists & Mental Health Counselors”
https://www.cms.gov/training-education/medicare-learning-network/newsletter/2023-09-14-mlnc#_Toc145581410
The newsletter emphasizes how to become a Medicare provider, and get ready to enroll by following these steps:
Sign up to get our weekly MLN Connects newsletter
Tammy Ewers, CPC
Provider Outreach & Education Representative
Noridian Healthcare Solutions LLC
Tammy.Ewers@noridian.com | www.noridiansolutions.com
Janice Mumma
Supervisor, Provider Outreach & Education
Novitas Solutions
Janice.mumma@novitas-solutions.com
717-571-2873
Gayle Patterson
Provider Relations Representative
Palmetto GBA, Inc.
GAYLE.PATTERSON@palmettogba.com
706-855-3198
James Bavoso
Manager, Provider Outreach and Education
NGS, an Elevance Health Company
james.bavoso@elevancehealth.com
Julia Meehan
Director of Operations
NGS, an Elevance Health Company
julia.meehan@elevancehealth.com
833-401-1577
Carlene Parker
Provider Outreach and Education Consultant
NGS, and Elevance Health Company
carleen.parker@elevancehealth.com
Stephanie Portzline
Manager, Provider Engagement
Novitas Solutions Inc., First Coast Service Options
Stephanie.Portzline@Novitas-Solutions.com
717-947-5749
Wendy Weary
Supervisor, Provider Outreach and Education
Palmetto GBA, Inc.
wendy.weary@palmettogba.com
Kathy Boehm
Senior Provider Relations Representative
Palmetto GBA, Inc.
KATHY.BOEHM@palmettogba.com
800-735-1034
Charles Johnson
Provider Education
First Coast Service Options
Charles.Johnson@fcso.com
Mary E. Muchow
Specialist Outreach & Education
WPS Government Health Administrators
mary.muchow@wpsic.com
P: 608-977-5386 | F: 608-977-9904
Nathan L. Kennedy, Jr., CHC, CPC, CPPM, CPC-I,
AAPC I-10 Approved Trainer
Consultant, Provider Outreach & Education
NGS, an Elevance Health Company
nathan.kennedy@elevancehealth.com
Vanessa A. Williams
Senior Provider Relations Representative Provider Outreach & Education
CGS Administrators, LLC Jurisdiction 15 MAC – Kentucky / Ohio Medicare Part B
Vanessa.Williams@CGSAdmin.com
615-660-5809
Richard Cuchna
Director
Provider Communications Group
Richard.Cuchna@cms.hhs.gov
410-786-7239
Tricia Rodgers
Deputy Director
Provider Communications Group
Tricia.Rodgers@cms.hhs.gov
410-786-7239
To assist mental health counselors (MHCs) and marriage and family therapists (MFTs) as new providers in Medicare’s Part B Program, CMS has provided several resources for your general use and in directly engaging Medicare Administrative Contractors (MACs):
CMS’ Provider Relations Group and other divisions have updated content to include:
MHC and MFT Provider Enrollment Frequently Asked Questions (FAQs)
CMS has updated for a third time the FAQs document for MHCs and MFTs that contains information and specific guidance and links on:
For more FAQ information, please see:
https://www.cms.gov/files/document/marriage-and-family-therapists-and-mental-health-counselors-faq.pdf
In addition to the updated FAQs document, please see the following CMS resources for your consideration:
Medicare & Mental Health Coverage Booklet
https://www.cms.gov/files/document/mln1986542-medicare-mental-health-coverage.pdf
Mental Health Counselors Web Page
https://www.cms.gov/medicare/payment/fee-schedules/physician-fee-schedule/marriage-and-family-therapists-mental-health-counselors
Provider Enrollment Changes to the Medicare Program Integrity Manual Article
https://www.cms.gov/files/document/mm13331-provider-enrollment-changes-medicare-program-integrity-manual.pdf
Medicare Provider Enrollment Tool
https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/EnrollmentResources/provider-resources/provider-enrolment/Med-Prov-Enroll-MLN9658742.html
Opt-out of Medicare
https://www.cms.gov/medicare/enrollment-renewal/providers-suppliers/chain-ownership-system-pecos/manage-your-enrollment
MACs are required to use CMS’ national content, for consistency across MAC jurisdictions, to educate providers and CMS directs MACs to develop their own local educational content to supplement CMS content to address local coverage and jurisdiction needs based on their analysis of inquiries and claims errors.
https://www.cms.gov/regulations-and-guidance/guidance/manuals/downloads/com109c06.pdf
Each MAC has a Provider Customer Service Program (PCSP) to help providers understand and comply with Medicare’s operational processes, policies, and billing procedures. The PCSP consists of three major components: Provider Outreach and Education (POE), Provider Contact Center (PCC), and Provider Self-Service (PSS) Technology. Each of these areas provide avenues to address provider educational needs.
https://www.cms.gov/medicare/coding-billing/provider-customer-service-program
MAC POE staff for each jurisdiction present education to groups or to individuals through a variety of communication channels and mechanisms including seminars, Web, telephone, face-to-face instruction, web-based training, and presentations in classrooms and other settings. Through the MAC PSS Technology providers can access the MAC portals, web-based training, and other self-service tools. If providers can’t find what they need through these platforms, the PCC is available to answer questions once providers submit a claim or if providers just need help with general information. Each MAC has a POE Advisory Group to help the MAC create, implement, and review provider education strategies and efforts. https://www.cms.gov/regulations-and-guidance/guidance/manuals/downloads/com109c06.pdf
For more information on MAC POE Advisory Groups, please see:
CGS https://www.cgsmedicare.com/partb/education/poeag.html
FCSO
https://medicare.fcso.com/POE-AG/226699.asp
Noridian JEB
https://med.noridianmedicare.com/web/jeb/education/poe-advisory-group
Noridian JFB
https://med.noridianmedicare.com/web/jfb/education/poe-advisory-group
Novitas JL
https://www.novitassolutions.com/webcenter/portal/MedicareJL/pagebyid?contentId=00008205
Novitas JH
https://www.novitas-solutions.com/webcenter/portal/MedicareJH/pagebyid?contentId=00024925
Palmetto GBA https://www.palmettogba.com/palmetto/jmb.nsf/DID/8BZR9Z5304
WPS
https://med.wpsgha.com/guides-resources/view/326
The attached document also provides information including links to provider request forms, schedules of events, and other ways to contact a specific MAC to address inquiries. file:///C:/Users/Joel%20Miller/Downloads/Contact%20Us%20Handout%2001162024%20(4).pdf
In addition to the attached document, the following link contains information on state-by-state MAC websites, secure Internet portals, and electronic mailing lists.
https://www.cms.gov/mac-info
Links to Resources on Older Adults